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Visa, MasterCard, Discover, American Express credit cards are accepted. PayPal Payments and Amazon Payments are also now accepted.

By on September 27, 2017. 
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Semperlite.com takes our customers’ security seriously. Credit card payment is made in a secured area of our website (a key, lock or chain may appear in the browser’s status bar to show a secure area). All personal information is encrypted and credit card numbers are NOT stored in our system.

By on September 27, 2017. 
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At this current time Semperlite.com is not offering terms, you may pay with Visa, MasterCard, Discover or American Express credit cards. Along with PayPal and Amazon payments.

By on September 27, 2017. 
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Sales tax will be charged to any shipping destinations in NV. Canadian and all other International shipments may be accompanied with Duties & Taxes at time of delivery. (our store only charges for the price of the shipping label).

By on September 27, 2017. 
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Yes, simply call 1.702.888.1780

By on September 27, 2017. 
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We ship FedEx Priority Overnight, Standard Overnight, 2nd Day Air, Express Saver, Home Delivery and Ground. We also ship USPS First Class Mail.

By on September 27, 2017. 
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Shipping charges are dynamic carrier rates calculated by the dimensions, weight and number of boxes for your order. Other price factors will be if the carrier charges an area surcharge for your address, and if shipping to a residence. You can estimate shipping charges right in your shopping cart.

By on September 27, 2017. 
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All in stock orders placed prior to 4pm EST via FedEx ship the same day. Any order shipping via USPS will ship the next business day.

By on September 27, 2017. 
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No, Semperlite.com ships all orders via our shipping accounts to prevent any possible charge backs from a company’s accounting department that was not aware you used your carrier account for the order.

By on September 27, 2017. 
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Tracking is typically available on or before 6pm PST the day your order ships.

By on September 27, 2017. 
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Provided all items ordered is in stock, orders typically deliver in 4 to 7 business days. For more immediate delivery, we offer FedEx Overnight, 2-Day and Express Saver options. Please contact us to confirm product availability. We ship from Henderson, Nevada, (just outside of Las Vegas).

By on September 27, 2017. 
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Yes, however once your order has been transferred to our warehouse for fulfillment, we will be unable to update and/or change shipping address, item or item quantity or make any other changes to your order. (orders are transferred to our warehouse within 1 hour of receipt during business hours).

By on September 27, 2017. 
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Returns requests are accepted up to 30 days from date of invoice. Items must be in new/unused condition in original packaging. Manufacturer discontinued items and/or Special-order items such as non-stock items or large quote items are NCNR (Non-Cancelable, Non-Returnable).

By on September 27, 2017. 
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Yes, we ship to over 100 different countries. Please contact us if you do not see your country listed in the shipping options.

By on September 27, 2017. 
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Semperlite.com employs professional technicians experienced with glass shipments. Due to all precautions taken to ship securely, damage is rare. If damage occurs, report to Semperlite.com within 48 hours of receipt. Any claim reported after that time may not be honored by the shipping carrier.

By on September 27, 2017. 
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Any lost or missing order must be reported within 14 days of the order ship date for full reimbursement. If shipment status shows the package has successfully been delivered, carrier must first investigate lost claim.

By on September 27, 2017. 
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Yes, we do offer price breaks for larger quantity orders. If the item you are interested in does not have a volume discount please contact us.

By on September 27, 2017. 
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Yes, if you are specifically a lighting distributor or lighting contractor, when you register please have company name under billing address. Once registered please let us know your login email and business type and we will move your account to the appropriate price level.

By on September 27, 2017. 
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Never! Customer information provided is used solely by Semperlite.com to serve our customers in the best and most efficient manner possible. Your security is important to us and we do not sell our mailing list to anyone. For more information, read our Privacy Policy.

By on September 27, 2017. 
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This extender is not specialty rated for use outdoors, however it can be. It depends on your application. Outdoor rated sockets are only units with water resistant capability. However if your sockets and wiring is covered or housed, then its not really outdoors, its "enclosed".

By Peter F on October 06, 2018. 
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We are an on-demand lighting specialty distributor. We do not have brands or items we try to sell you on, we simply listen to customers and then stock the items and brands they have requested. We have been online since 2007 and have over 75 years of lighting knowledge between our 2 head tech support managers. If it’s an item in one of our categories of items we sell we will be able to get it or suggest an alternative.

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CONTACTS

Semperlite
141 Cassia Way, Suite A
Henderson, NV 89014

Local: (702) 888-1780
Fax: (702) 294-8946

Email: [email protected]

Open: Weekdays, 7am-3am